Crossville Communications - Linking Voices, Data, and People.....
Dear Valued Customer,
We would like to update you regarding the service disruption affecting our third-party billing platform. While progress has been made toward restoring the system, the issue is still not fully resolved. The vendor team is working diligently, and we are in close communication with them as they implement the necessary fixes.
**How This Affects You:**
- You will temporarily be unable to access your billing account or make online payments.
- Automatic payments may be delayed during this outage.
- Billing inquiries and statements are currently unavailable.
Please rest assured that if you have a payment due, your service will not be interrupted during this time.
We appreciate your patience and understanding as our vendor works to fully restore functionality. For any service-related issues, our customer support team is available to assist you. Please contact us at customerservice@crosstelco.net or 618-383-6551.
We will continue to keep you informed until full restoration is reached. Thank you for your understanding.
Crossville Communications